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The New Decision-Makers: How Physical Security Choices Are Evolving Beyond Security Teams


A group of professionals in a modern office environment discussing cybersecurity, with computer screens displaying code. A digital security shield with a padlock icon overlays the image, symbolising data protection and cybersecurity awareness.
Modern security isn’t just about firewalls; it’s about people, processes, and technology working together

The world of physical security is changing, and the decision-making process is no longer solely the responsibility of security professionals. While access control and visitor management solutions were once purely the domain of security teams, today, various departments such as legal, IT, and technical operations are integral to the selection of these critical systems. 


This shift is reshaping how service providers approach physical security. It’s no longer just about securing a building; companies are increasingly seeking solutions that also address data protection compliance, cloud security, operational efficiency, and seamless system integration. Security is becoming holistic, ensuring that every angle of an organisation’s operational and regulatory needs is covered. 


The Expanding Role of Cross-Departmental Collaboration 

According to Ariel Flax, Vice President of Sales at ATG Digital, “Today’s physical security decisions are no longer isolated - they’re deeply intertwined with IT infrastructure, legal compliance, and operational efficiency.” This reflects a significant shift in how businesses view security solutions, emphasising the need for collaboration across departments like IT, legal, technical operations, and even data protection officers. 


For service providers, it’s essential to demonstrate a deeper understanding of business requirements beyond traditional security concerns. Physical security choices now extend beyond just protection - they must align with operational efficiency, compliance, and user experience. Access control and visitor management solutions must meet a broader set of expectations, including:


1. Compliance-Ready 

  • As businesses face increasing regulatory scrutiny, legal and POPIA (Protection of Personal Information Act) officers are looking for solutions that adhere to strict data protection and privacy standards. Providers need to ensure that their solutions meet these compliance requirements, safeguarding both data and privacy. 


2. Cybersecurity-Driven 

  • With the rise in cyber threats and data breaches, organisations expect providers to prioritise secure, encrypted systems. This means offering cloud integrations, hardened systems, and advanced cybersecurity features as standard in any physical security solution. ATG Digital’s expertise in cybersecurity ensures that our systems are built to protect your business from both physical and digital threats. 


3. Technically Verified 

  • Technicians and developers must ensure that any security solutions implemented are not only installed correctly but also optimised for ongoing efficiency. Businesses are looking for solutions that integrate seamlessly with their existing IT infrastructure, which includes enterprise systems such as HR management and site control systems. 


4. Operationally Intelligent 

In the modern business landscape, security systems are expected to enhance workflow efficiency and reduce administrative burdens. Businesses are increasingly choosing solutions that streamline operations, providing a smooth user experience and integrating seamlessly with other systems.


A Holistic Approach to Physical Security Choices

The evolving demands of modern businesses are driving the need for a holistic approach to physical security. No longer can service providers focus solely on the security aspect; they must also provide solutions that cover the broader needs of an organisation. Whether it’s access control, visitor management, or integrated security technologies, businesses are seeking partners who can address the concerns of all stakeholders. 


Ariel Flax emphasises, “Physical security is no longer a standalone function - it’s an integral part of business operations.” Providers that recognise the importance of cross-departmental collaboration will be the ones shaping the future of the industry, helping businesses navigate both security and operational challenges


Why ATG Digital Stands Out 


At ATG Digital, we pride ourselves on offering more than just secure physical access solutions. Our innovative approach to access control and visitor management systems integrates seamlessly with your IT infrastructure, helping businesses not only secure their premises but also ensure compliance with data protection laws, optimise operations, and strengthen cybersecurity defences. 


We understand that today's security decisions require a multi-faceted approach that involves more than just securing a building; it’s about providing a solution that enhances your overall business performance and safeguards your future. 


If you’re ready to make the shift to a more holistic approach to physical security, visit ATG Digital or contact us today to learn more about how we can help you streamline your security systems and ensure compliance with all relevant regulations. 


The future of physical security lies in a comprehensive, cross-departmental approach. The evolving landscape requires service providers to not only secure spaces but also support businesses in their broader operational needs, from cybersecurity to legal compliance. ATG Digital is at the forefront of this change, offering solutions that are both secure and business-smart. 



 

For all Access Control related information, contact ATG Digital:



Contact Number | 010 500 8611


Whatsapp Messenger | +(27) 072 055 1187


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